TQM and its Effect on Organizational Performance
By: Jha, U. C
.
Publisher: New Delhi Journals Pub 2018Edition: Vol.4(1), Jan-Jun.Description: 39-42p.Subject(s): Mechanical EngineeringOnline resources: Click here
In:
International journal of production engineeringSummary: TQM is a comprehensive system approach that works horizontally across an organization, involving all departments and employees and extending backward and forward to include both suppliers and clients/customers. The overall impact of TQM implementation on business performance is evaluated by its impact on customer satisfaction, profitability, supplier focus, leader-ship etc. in this paper.
| Item type | Current location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
Articles Abstract Database
|
School of Engineering & Technology Archieval Section | Not for loan | 2020467 |
Total holds: 0
TQM is a comprehensive system approach that works horizontally across an organization, involving all departments and employees and extending backward and forward to include both suppliers and clients/customers. The overall impact of TQM implementation on business performance is evaluated by its impact on customer satisfaction, profitability, supplier focus, leader-ship etc. in this paper.
Click on an image to view it in the image viewer
There are no comments for this item.